How do I pay my bill online? - Top
- There are two methods of paying your bill. They are by Credit Card or by Checking Account.
- To pay using a Credit Card:
i. Click on “Pay with a Credit Card” under the “My Bills” tab.
ii. On the “Make a One-Time Credit Card Payment” page, enter the “amount” to be paid, type of credit card, credit card number, CVV number found in the back of your card, expiration date, Name as it appears on the credit card, PO Box or street address only (note: City and State is not required and will cause an error if entered), and zip code. Click on “Continue” when finished.
iii. On the “Verify your payment info”, review the information you provided. If the info is correct, click on the “Submit Payment” button, otherwise, click on “Go back to edit payment info” to correct the info.
iv. If the payment is approved, you will receive a confirmation/receipt message. You will also receive an email of the transaction.
- To pay using a Checking Account:
i. You will need to set up a Checking Account first. Please note after this is set up, you can use this checking account over and over again to pay. You may also add another checking account if you wish to do so.
ii. Click on “Setup Checking Account as Payment Method” under the “My Bills” tab.
iii. On the “Insert Routing Number”, enter your bank’s routing number which can be found on your check and then click on “next”.
iv. On the “Banking Information” page, enter the appropriate information. If your bank information is already in our system, these fields will be automatically populated. Click “Next” when done.
v. On the “Add Payment Account Information” page, choose your Service Agreement (Account) Number. Enter your “Checking Account Number” and the maximum debit you wish to allow. Click on “Next” when done.
vi. On the “Confirm” page, review the information and click on “finish” if all is correct, otherwise, click “Previous” to edit the information.
vii. After clicking “finish”, you will receive a message saying your account is set up.
viii. Please note again, this is a one time setup. If you do decide to use a different account number, you will need to go through the setup again. You are now ready to make a payment using your checking account.
ix. Click on “Pay By Check” under the “My Bills” tab.
x. On the “Make Payment by Check” page, select your account number and checking account number. Enter the amount to be paid and click “next”.
xi. The next page will show the information you have just provided. If the info is correct, click on “finish”. Otherwise, click on “Previous” to correct any error.
xii. After clicking “Finish”, you will receive a message saying your payment has been added. You will also be sent a email of the transaction.